Once your order is processed, you’ll receive an email or SMS update with tracking information. Please note that it may take some time for USPS to update the tracking details in their system, but rest assured, your package is on its way.

All orders are packed and shipped from our fulfillment center in Phoenix, Arizona. Once your order is placed, we typically ship it out the same or next business day. Standard USPS shipping takes approximately 2–5 days within the continental U.S., although shipping times may vary during holidays or high-traffic periods.

Currently, we only ship within the United States. Some customers use mail-forwarding services for international delivery, but please be aware that we cannot take responsibility for packages once they leave the U.S. or ensure compliance with international regulations on hemp and THCa products.

Your satisfaction is important to us! If you're not completely satisfied within 30 days of your purchase, we offer a return or exchange. The item must be unused, in its original packaging, and in the condition it arrived in.

If you've used some of the product and it didn't meet your expectations, submit a support request and we'll work to make it right.

Maintaining proper storage conditions is crucial to preserve the quality and potency of THC products, so they provide the desired effects when consumed.

All of our products should be stored in airtight containers, in a cool, dark place (away from heat and sunlight), and in the original packaging. Avoid extreme temperature fluctuations.

All products should be kept away from children and pets.

No, age verification is only required on your first order. We use AgeChecker to verify our customers. These safeguards do more than protect our business—they help keep prices fair for everyone. A secure system lets us concentrate on what truly matters: providing safe, affordable access to quality cannabis products.

Verification might feel like an extra step in the process, but it safeguards everyone involved. Your privacy stays our top priority—we never store or share your personal information with third parties. We are creating a secure and trusted cannabis industry that serves our community and keeps products away from minors.

To start a return, pleasesubmit a return request. We’ll provide instructions on where to send your item. Please note that return shipping costs are the customer's responsibility and are non-refundable.

Once we receive and inspect your return (usually within 24 hours of receiving it back), you’ll receive an email notification of approval of your refund. Once approved, a credit will be applied to your original payment method and the funds should be returned to your bank within 1-2 business days.

Our products are legal thanks to the Hemp Farming Act of 2018. This law made hemp, which is cannabis with less than 0.3% Delta-9 THC (the part that makes people feel "high"), legal across the U.S. Instead of being treated like a drug, hemp became a regular farm crop. The law became official in December 2018 as part of the U.S. Farm Bill. Because of this, products like THCa, CBD, Delta-8 THC, and everything on our website are legal on a federal level as they follow the 0.3% Delta-9 THC limit. That said, each state has its own rules, so it’s a good idea to check your local laws to make sure hemp products are legal where you live!

We are centered around the focus to provide the ultimate cannabis experience with our federally legal products, offering the enjoyable THC high and wellness benefits you desire—without the risks or uncertainties of illegal marijuana. We’re so confident in the quality of our growers and producers that we guarantee every purchase with a 30-day guarantee.

Please be aware that our products contain THC and may lead to a positive result on marijuana drug tests. We advise against using them if you are required to pass such screenings.

While we don't offer samples of our products, we offer a wide variety of products in varying quantities and potencies, depending on the experience you're looking for. We also offer a 30 Day Happiness Guarantee!  If you try our product and don't like it, you can return it for a store credit to try something new. 

We are not qualified to provide health-related advice, and our products are not intended for medicinal or therapeutic purposes.

We strongly encourage you to consult with your trusted healthcare team before using our products.

Yes of course! We're veteran owned. Our veterans discount is 10% but is the only discount code combinable with other discounts.

Email team@joinaugust.com with a photo of your military ID to have the discount applied to your account.

We accept all major credit cards, Visa, Mastercard, Discover and AMEX.

We may require additional verification if your order is flagged by our payment processor.

In this case, our team will contact you within 24 hours by phone to verify your order.

Our merchant descriptor is AUGUST CLUB and should reflect with your bank as so.

Route Shipping Protection offers peace of mind by safeguarding your order against loss, theft, or damage during shipping. By adding Route at checkout, your order is fully covered in case of any shipping issues. Please note that if Route protection is declined, we are unable to replace lost, stolen, or damaged items. We strongly recommend adding Route to your order, especially if you don’t have a secure delivery location or live in an area where package theft is common.

Filing a claim with Route is simple! If your order is lost, damaged, or stolen, visit Route’s Claims Portal and provide your order information.

Claims must be filed within:

Lost packages: 7 days after the last tracking update.

Stolen packages: 5 days after delivery.

Damaged packages: 15 days after delivery.