Help Center

Please review our frequently asked questions below.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a August family member.

Payment Information

What is AgeChecker?

Do you have a military or veterans discount?

What payment methods do you accept?

How will transactions show with my bank?

What is Route Shipping Protection?

Shipping Questions

How long does shipping take?

How can I track my order?

Where do you ship from and how long does shipping take?

Do you offer international shipping?

Order & Returns

How are your products packed and shipped?

What is the 30-Day Happiness Guarantee?

How should I store August products to prolong their shelf life?

Do I have to do an age verification every time I place an order?

How do I initiate a return?

When will I receive a refund for my return?

Product Questions

What's the difference between Greenhouse and Indoor flower?

How is this legal?

How do August products affect the body?

Are August products safe?

Will this show on a drug test?

Do you offer free samples?

What is a COA?

What is THCa?

Can I use your products if i'm taking medication?