G-Force

If you can view a product on our website and add it to your cart, it’s in stock and ready to ship. We don’t list items until they’re physically on-hand and packaged inventory is available, because our priority is getting your order out the door as quickly as possible.

We also don’t overlist or “pre-sell” inventory we don’t have. That means what you see online reflects what we actually have in our warehouse—so you can shop confidently without worrying that an item will sell out after you place your order.

A few helpful notes:

• Sold out products won’t appear as available (or they’ll clearly show “Sold Out” if the page is still live).
  
• If an item is limited release, it may sell quickly—once it’s gone, it’s gone until we restock.
  
• If you’re unsure about a specific item, reach out and we’ll gladly confirm current availability.

Most orders do not require signature delivery and will ship with standard delivery (no signature needed). However, some larger orders may require a signature based on the order size/value. If your order qualifies for required signature, it will be clearly shown at checkout so there are no surprises.

If you’d prefer the extra security, you can also choose signature confirmation as an optional add-on for $1.99 at checkout—even if your order doesn’t require it.

A couple quick tips:

• Signature service can help prevent packages from being left unattended.
  
• If you won’t be home, consider shipping to a secure address or selecting the signature option for peace of mind.

We’re headquartered in Flagstaff, Arizona, and ship from Phoenix. Most orders are processed within 24 business hours (Monday–Friday), with delivery typically arriving 3–4 days after your package leaves our warehouse. Since many of our customers are on the East Coast, we move fast and work hard to get orders out the door as quickly as possible.

Orders of $99 or more qualify for free shipping, while a $6.99 shipping fee applies to orders under $99.

We’re actively working toward offering larger quantity options directly on our website for retail customers. Because we’re a small, family-owned business and everything we produce is small-batch grown, our inventory is naturally more limited than large-scale operations—so bulk availability can vary by strain and by harvest.

We also want to be transparent about how we price. Some companies set higher retail prices so they can offer steep wholesale discounts to other businesses. That isn’t our model. Our focus is keeping pricing as strong as possible for our direct customers, which means we do not wholesale to other businesses. Instead, we’re constantly improving our catalog so customers can purchase larger quantities directly through our site when available.

That said, if you’re interested in purchasing larger amounts—for example:

• Half pounds or full pounds of a specific strain
  
• Larger quantities of concentrates
  

…you’re welcome to reach out to our team directly through the contact form on our site. We can check what’s currently on hand and, if inventory allows, provide a custom quote based on the strain/product you want and the quantity you’re looking for.

When you contact us, it helps to include:

• The strain or product name
  
• The quantity you’re looking for (e.g., half lb, full lb, etc.)
  
• Any preferences (smalls vs. regular buds, desired consistency for concentrates, etc.)
  

We’ll respond with what’s available and the best options we can offer at that time.

Your satisfaction is important to us. If you’re not completely happy with your purchase, you have 30 days from delivery to request a return or exchange—and we’ll work with you to make it right.

Eligible Returns & Exchanges

You can return or exchange an item within 30 days if it meets one of the following:

1) Unopened / Unused Products

• Accepted as long as the item is unused, in original packaging, and in the same condition it arrived in.
  

2) Opened Products (Still Mostly Unused)

• We accept returns on opened products as long as at least 75% of the product remains unused.
  
• If the product didn’t meet expectations (effect, flavor, freshness, etc.), reach out—we’ll review the situation and help with the best solution.
  

How to Start a Return or Exchange

Submit a support request and include:

• Your order number
  
• The item(s) you’d like to return or exchange
  
• A short explanation of why it didn’t work out
  
• Photos (especially helpful for damaged items or to verify remaining product)
  

What Happens Next

Our team will respond with next steps and work with you on a fair resolution—whether that’s a return, exchange, or another option that gets you taken care of.

Our products are derived from hemp and are third-party lab tested to help ensure they meet compliant standards. We only sell items that are intended to be legal to ship under applicable federal hemp guidelines.

That said, hemp laws can vary widely by state and even by local jurisdiction, and they can change over time. Some areas may restrict certain hemp-derived products (including THCa products), even if they’re federally compliant. Because of that, it’s the customer’s responsibility to confirm their local regulations before ordering.

Keep it sealed in a cool, dark place. Avoid heat, sunlight, and excessive air exposure.